Cross Globe Marketing
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How we collect, use, store and protect your personal data — in line with the Digital Personal Data Protection Act, 2023 (India) and applicable international regulations.
This Privacy Policy explains how Cross Globe Marketing ("we", "us", "our") collects, uses, stores and protects personal information when you visit our website at crossglobemarketing.com, submit enquiries or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
Cross Globe Marketing is a digital marketing agency based in Udaipur, Rajasthan, India. We provide digital marketing, branding, web development, content creation, e-commerce solutions, project management and AI automation services to businesses in India, UAE and the United States.
For the purposes of this Privacy Policy, Cross Globe Marketing is the data controller — the entity responsible for determining how and why personal data is processed.
Business Name: Cross Globe Marketing
Registered Address: Udaipur, Rajasthan, India
Contact Email: info@crossglobemarketing.com
When you contact us through our website, submit an enquiry form or engage our services, we may collect:
When you visit our website, we automatically collect certain technical information through analytics tools:
We do not collect or process payment card information directly — we do not have an e-commerce checkout or payment processing system on our website. Any payments for services are handled through separate, secure invoicing processes.
We use the personal information we collect for the following purposes:
Your personal data is stored on secure, access-controlled systems. We use industry-standard security measures to protect your information against unauthorised access, alteration, disclosure or destruction.
Our website is hosted on Hostinger servers. Analytics data is processed by Google (Google Analytics 4). Communication data may be stored in Google Workspace servers. These providers maintain their own security certifications and data protection standards.
We do not sell, rent or trade your personal information to third parties for their own marketing purposes. We share data only in the following limited circumstances:
We share data with third-party service providers who assist us in operating our business — including website hosting (Hostinger), email services (Google Workspace) and analytics (Google Analytics 4). These providers are contractually bound to use data only for the purposes we specify.
We may disclose personal data where required by law — for example in response to a court order, regulatory request or other legal process. We will notify you of such disclosures to the extent permitted by law.
In the event of a merger, acquisition or sale of all or part of our business, personal data may be transferred to the relevant third party. We will notify you before your data is subject to a different privacy policy.
Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how the site is used.
Analytics Cookies (Google Analytics 4): We use Google Analytics to understand how visitors interact with our website. This data is collected in anonymised, aggregated form and does not identify individual users. Google Analytics sets cookies including _ga and _ga_[id] that persist for up to 2 years.
Functional Cookies: Cookies required for basic website functionality — such as remembering your cookie preferences. These cannot be disabled without affecting site functionality.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies or be notified when a website attempts to set a cookie. Note that disabling cookies may affect the functionality of our website.
To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
We intend to implement additional tracking and advertising technologies in the future, including:
We plan to implement the Meta Pixel — a piece of tracking code that allows us to measure the effectiveness of our advertising on Facebook and Instagram, build custom audiences for advertising and enable retargeting of website visitors. When implemented, the Meta Pixel will collect data about your actions on our website and share this with Meta Platforms.
We intend to implement Google Ads remarketing tags that allow us to show targeted advertisements to previous visitors of our website as they browse other websites in the Google Display Network. When implemented, this will involve the use of cookies and device identifiers.
If you have questions about our planned use of these technologies, contact us at info@crossglobemarketing.com.
Under the Digital Personal Data Protection Act, 2023 (India) and applicable international regulations, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@crossglobemarketing.com. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.
If you are based in the European Union, you also have the right to lodge a complaint with your local data protection supervisory authority.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations.
When data is no longer required, it is securely deleted from our systems and we request deletion from relevant third-party providers where applicable.
Our website and services are directed exclusively at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18.
If we become aware that we have inadvertently collected personal data from a minor, we will delete it promptly. If you believe we have collected data from a minor, please contact us immediately at info@crossglobemarketing.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
For significant changes that materially affect how we process your personal data, we will make reasonable efforts to notify you directly — for example by email if you are an existing client.
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving any concerns you may have about our privacy practices. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.
If anything in this policy is unclear, our team is one message away.